Terms of Service

PAYMENT TERMS:

  • Payments for hourly rate bookings are to be made online before recording sessions and via cash/online after a session to extend time slots as long as there is sufficient studio availability. NO EXCEPTIONS.

  • Payments for block hour rates must be made before any recording begins.

  • Sessions are booked at the rates published by the studio. There is a 2 hour minimum in all studios. Time will be billed in full hour increments. Sessions that run longer than the original scheduled time will be billed at the published hourly rate assuming the studio is available. Lockout sessions are based on 8 and 12 hour days. Additional time will be charged at our standard hourly rate.

  • Payments can be made with CASH, CHECKS or CREDIT CARDS (credit cards carry an applied 2.4% processing fee.)

  • Absolutely no files will be released until payment has been made in full.

    RATES: Our current rates can be found here

CANCELLATIONS or RESCHEDULING:

  1. 100% of payment is due at the time of booking. There is no grace period whatsoever.

  2. Cancellation or rescheduling of a booked recording/renting session must occur within 48 hrs of the booking or the client will be charged the full amount of the time reserved.
    There is no cancellations or reschedulings for mixing and mastering services. ALL SALES ARE FINAL.

GENERAL TERMS:

  1. Studio time begins from the time you “Book” your session - not when you show up. It is suggested that you be on time for your session as when we are busy we may have another session booked right after your session.

  2. Studio time ends when the engineer has completed working on your project. If you require outputs, backups, CD burning, Etc. the studio is still working and you are still being billed.

  3. We can offer up to 30 minutes for the setup of your drums. Please make arrangements in advance.

  4. Due to Covid-19 and in person working restrictions we are adding Zoom Conferences to our workflow. East Vibe Studios guarantees project fulfillment 1 week from the initial Zoom Conference call. If there is no Zoom Conference call we will return the Mix/Master no later than 2 weeks from the time of booking. If you schedule the Zoom Conference call more than a week after the initial booking date we WILL NOT return your project 2 weeks after the booking date. It will be returned no more than 1 week after the Zoom Conference call, regardless of the time passed since initial booking.

  5. Regarding day rates - Day rates are to be paid in advance and the time used all in the same day.  No splits.
    When you lock out multiple days, we will not book any sessions between your sessions.

  6. Please inform the staff if you plan to photograph or video your session as we may need to make sure the other studios are clear for any pictures or video in the common areas. We are a very private studio that is aware and sensitive to any paparazzi activity. We pride ourselves on being a safe, creative space for those that need such a retreat.

  7. We have a very strict "No Smoking" policy anywhere inside the building. We do have an outside patio where smoking is permitted. NO EXCEPTIONS.

  8. We also carry a strict “No Drugs” policy. If the manager or engineer feel that you, or anyone in your party, are under the influence of excessive drugs and/or alcohol, The engineer or studio manager reserves the right to cancel your session.

STORAGE AND INSURANCE:

  • We will exercise care and handling in the storage of all client properties, including instruments or hard drives left or stored on our premises. However, we cannot assume any liability for loss or damage to any such properties and we recommend that the client secure appropriate insurance to cover the full value of any such properties.

  • Clients are encouraged to bring an external hard drive to create backups of their sessions. All current work is to be done on our internal drives until the session is paid in full. If you insist upon using your own drive to record to, we cannot be held responsible for how your session reacts with our gear. This can cause problems such as slow response of the computers, and a latency in the playback and listening back of the recording. You may record to your own drive only if the scheduled session is paid in full in advance. NO EXCEPTIONS

  • We offer a one week ( 7 day ) grace period after completing a project to obtain session data before the studio cleans its drives.
    East Vibe Studios cannot be responsible for lost data after that time.